Duty Sessions

Our Team provides support to Deaf, Deaf-Blind and Hard of Hearing People aged 18 years and over. We provide support for three Local Authorities – Liverpool, Wirral and Sefton.

All our staff have an in-depth knowledge of issues surrounding Deafness and Deaf Blind, and members of the team are able to communicate using the following methods:

  • British Sign Language (BSL)
  • Sign Support English (SSE)
  • Deaf Blind Hands-on/Manual

Our review assessors offer duty drop in sessions, in which we can deal with a wide range of issues in relation to housing related support, accessing/sign post to other services, managing finances & DWP benefits and support with Health services. We enable clients to be involved in making their own decisions by offering advice and guidance.

Mark Hart, Review Assessor is available to support people in Liverpool and Adam Brennan, Review Assessor is available to support Wirral Residents.

Both Review Assessors are available Monday to Thursday.

Sefton duty is provided by the support service.

Due to the Coronavirus outbreak, we understand that our clients are not able to visit our Centre to access our Duty services however you can still contact Mark (if you reside within Liverpool area) at 07522234674 by text or Whatsapp.

Our current Duty Sessions are:

Queens Drive Retail Park
West Derby
L13 0DJ
The Lauries Centre
Claughton Road
CH41 6EY
Southport Centre for the Deaf
19a Stanley Street

Monday to Thursday

9.30-12.30pm / 1.30-4.30pm

9.30-12.30pm / 1.15-4.15pm
Appointment only for the rest of the week – 07394 454038
9.30-12.30pm / 1.30-4.30pm
Crosby Library L22 0LQ
10.00- 1.00 pm / 1.30-4.30pm
For Knowsley Residents, due to the Coronavirus outbreak, staff at Deafness Resources Centre have informed us they will no longer be meeting clients face to face and their centre has now closed until further notice. They will also not be coming into Merseyside Society for Deaf People for their fortnightly drop in service for our Knowlsey clients. This has been cancelled until further notice. If there’s any clients living in Knowsley area wishing to receive support at Duty, you can contact them via text: 07384 455434 or via email: dws.dutyOT@knowsley.gov.uk. If you would like to contact via video call, they will provide you with information of how to do this. We will let you know of any further updates in the future about this. Thank you, and look after yourselves.

If you wish to make a referral for yourself or another individual, please ensure that you have their consent, please click below and complete the form.

Make a Referral.